Providing homes supporting communities

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Transforming lives

Providing homes, supporting communities

We’re committed to providing warm, safe and affordable homes. We offer a wide range of support and housing services to help you and your community thrive.

Tenants Leaseholders Shared owners

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How we're performing

Tenant Satisfaction Measures

The Regulator of Social Housing introduced Tenant Satisfaction Measures (TSMs) to see how well landlords are providing quality homes and services. Explore our results and find out how they’re driving our improvements and priorities.

Our results

Support we offer | From help with moving in and claiming benefits, to anti-social behaviour and domestic abuse, see how we support you.

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    Save money on your energy bills

    Sign in to your online account to read our guide to saving energy around the home
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    Benefit advice

    Our friendly experts can help you maximise your income and claim all the benefits you’re entitled to
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    Your neighbours and community

    Find support for domestic abuse, hate crime, anti-social behaviour and safeguarding concerns
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    Complaints and compliments

    Give us your feedback, both positive and negative
Community Support
Jobs advice and training

Employment skills

We offer support if you’re trying to find a job. We work with other organisations to offer online training and courses ranging from interview techniques and writing a CV to recognised maths and English qualifications. These can help you get back into work and improve skills.

I wanted to return to work but with a big gap on my CV I wasn’t getting replies to job applications. I wanted to find a course to get a qualification and find work around school hours and holidays as I have children. I’ve now completed two courses and I’m due to start a level two course in special education needs. My goal is to become a teaching assistant.

Emma– CHP customer

Employment skillsWhat's on

Keeping you up to date

Customer news

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Free festive things to do in Essex this December

December can be an expensive time of year, with many of us travelling more to see loved ones, buying extra food for family gatherings, and shopping for presents. We’ve rounded up some free or lo...

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Aaron Services update

Aaron Services are changing their name and re-branding to Sureserve Compliance....

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What the new Budget means for social housing

The government recently announced a new Budget outlining its plans for the next few years. But what does it mean for housing associations like us, and how might it affect you? ...

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